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Terms & Conditions

7 Day Money Back Guarantee

We’re confident you’re going to love the 21 Day UGC Creator Course — but if you’re not completely satisfied, we offer a simple, 100% money back guarantee, under the following conditions:

âś… Eligibility for a Full Refund:

  • You are eligible for a refund if you have accessed no more than 7 days (or 7 modules) of the course content.

  • Refund requests must be submitted within 30 days of your original purchase date.

  • We track your progress via your student dashboard. If more than 7 modules have been unlocked or completed, you will no longer be eligible for a refund.

  • To request a refund, please email our support team at [email protected] with your full name and the email address used at checkout.

đź”’ What Happens After a Refund is Approved:

  • Your access to the course portal will be immediately revoked.

  • You will also be removed from the private Facebook group (if applicable).

  • Refunds will be issued to the original payment method used at the time of purchase.

  • Please allow up to 7 business days for the refund to process and appear on your statement.

⚠️  Important Notes:

  • No partial refunds will be issued.

  • Refunds are not available for students who have accessed more than 7 modules, regardless of completion status.

  • We reserve the right to deny refund requests that do not meet these criteria.

If you have any questions about this policy, please reach out—we’re here to help.

General Terms & Conditions


1. Introduction Black Geko Media Ltd, trading as 21 Day UGC Creator / SarahLeverton.com ("we", "our", "us"), provides online courses and services subject to the following terms and conditions ("Terms"). By accessing or using our website and services, you agree to be bound by these Terms.

2. Definitions

  • "Services": Refers to the online courses, content, and other services provided by us.
  • "User": Refers to any individual accessing or using our services.
  • "Website": Refers to sarahleverton.com and any other websites operated by us.

3. Eligibility Our services are available to individuals who are at least 18 years old. By using our services, you represent and warrant that you meet this age requirement.

4. Course Enrolment and Access

  • Enrolment: Users must complete the registration process to enroll in our courses. Accurate and complete information must be provided during registration.
  • Access: Course access is granted upon successful payment. Access to course materials is typically provided for a specified duration, which will be communicated at the time of purchase.

5. Payment and Refunds

  • Payment: All fees are payable in GBP and are due at the time of enrolment. Payments must be made through the payment methods specified on our website.
  • Refunds or Cancellations: Refunds are available only when they comply with our 7 Day Money Back Guarantee - please see above.
  • We do not offer refunds under any other terms.
  • Refund requests should be emailed to [email protected].
  • Payment Plans: Payment plans are designed to help you pay for the full price of your course, They are NOT a monthly subscription and are therefore subject to our standard refund and cancellation policy.

6. Intellectual Property

  • Ownership: All content, materials, and intellectual property associated with our courses are owned by us or our licensors. Users are granted a limited, non-exclusive, non-transferable license to access and use the materials for personal, non-commercial purposes.
  • Restrictions: Users may not copy, distribute, modify, or create derivative works from our materials without prior written permission.

7. User Conduct Users agree to use our services in a lawful and respectful manner. Prohibited conduct includes, but is not limited to, harassment, abuse, and any form of illegal activity.

8. Termination We reserve the right to terminate or suspend access to our services at any time, with or without notice, for any reason, including violation of these Terms.

9. Disclaimers and Limitation of Liability

  • Disclaimers: Our services are provided "as is" without warranties of any kind. We do not guarantee the accuracy or completeness of any information provided.
  • Limitation of Liability: To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services.

10. Governing Law These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms We may update these Terms from time to time. Users will be notified of any significant changes, and continued use of our services after such changes constitutes acceptance of the new Terms.

12. Contact Information For any questions or concerns regarding these Terms, please contact us at hello@sarahleverton.com.